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  3. My parcel was damaged

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What if my parcel arrives damaged?

If your parcel arrives damaged, you should contact the sender and let them know and they’ll advise you of the next steps.

If you’re the sender, please contact your local Aramex Australia depot.

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Articles in this category

  • What if my parcel arrives damaged?
  • How do I make a claim for a damaged or missing parcel?
  • What evidence is required to make a claim?
  • What's covered in your limited liability coverage?
  • What isn't covered as part of your limited liability coverage?
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